Now that.........is what I call great service!!!  Wow, shocked! You... read more Newsletter
 
 
Free Delivery Cloud Nine, Genessi, Rest Assured

Shipping & Returns

Delivery Areas and Costs
Standard Delivery Areas
Bed Sets & Mattresses - Cost within Standard Delivery Areas: R280.00 (per load/trip )
Furniture Items - Costs within Standard Delivery Areas: Follow the 4 steps below...

- 1. Navigate to the product/s you're interested in, adding them to your basket.
- 2. After adding a product you will see the shopping cart page. Click the "Estimate Shipping" button.
- 3. A new window will open. Select the main region or town for your area, from the drop down list.
- 4. Click "Update". The shipping costs will be displayed.











Free Shipping*
* Within Standard Delivery Areas Only
* On products displayed as having Free Shipping".
* If products displayed as having "Free Shipping" are combined in your order with items that do not qualify for "Free Shipping",  a delivery fee, based on the non qualifying item will be applied.

Non Standard Delivery Areas
Is your area is not listed within our Standard Delivery Areas? Please Contact Us for a delivery quotation.

Tell us what you're interested in, and the destination.
We'll get back to as soon we can with the shipping costs.

We do not ship outside of South Africa.


Delivery Times and Mixed Order Delivery
Sometimes we require that deliveries be split.
You may get your order in two or more deliveries depending on what you ordered or where you are.
E.g: We might courier pillows and mattress protectors separately from the beds.

Deliveries are done during office hours from Monday to Friday, unless otherwise arranged.
Although we are able to accommodate a specific date (if request is timeous), we are not able to confirm a time due to following a route mapped for the day.(Subject to availability and any additional costs incurred as a result will for customer).

We will, however always request whoever is doing the delivery to contact you beforehand, so as to make suitable arrangements.

Stock Availability
Most times stock items are delivered within 3-5 working days depending on your area.
Please contact us to confirm availability should you require urgent delivery.
If a production lead time is indicated, then that will apply, unless stock is available.
Items that require a fabric and colour choice will only be made on order.

If you need to check availability on an item/s before ordering then please Contact us.

Collection Information
Cape Town
This Side Up, Unit N1-3 Okavango Junction, Kenwil Drive, Brackenfell
Tel (021) 982 5183. HOURS: Monday - Friday: 08:30 to 17:30 & Sat: 09:00 to 13:00

Johannesburg
This Side Up, Unit 7, Crescent Heights, Cnr Old Pretoria Main Rd and James Crescent,Midrand, Gauteng
Tel (011) 312 1676. HOURS: Monday - Friday: 08:30 to 17:30 & Sat: 09:00 to 13:00

Please remember to bring adequate equipment to secure your purchase to get it loaded and transported safely without damage.
Although we’d love to assist with the loading of your purchase, our insurance prohibits our staff from assisting in the loading and securing of any collected items.
Back
Site Map
Contact Details
Advanced Search
Mattress Protectors
Disclaimer
Customer Comments
How to shop online
Privacy Policy
Payment Methods
Delivery & Collection Info
We remove old mattresses
Site Security
Verified by Visa
MasterCard SecureCode
Tips for better Sleep
Damages Policy
Terms & Conditions
Warranty & Guarantees
Buying a new bed?